FAQS

Quotations for Precious Metal Items

All quotations are based on a daily precious metal price, prices may fluctuate daily. We will try our best to keep to any quotation, but this cannot be guaranteed. 

Delivery 

All orders will be posted in 2-3 working days by Royal Mail 1st class (under £100) or tracked and signed for over £100. Unless stated otherwise previous to sale. 

Wedding and Engagement Rings 

Wedding Rings and Some Engagement Rings are made to order, our plain wedding bands will take approximately 1-2 weeks (we can proceed with this quicker please contact before ordering). Diamond Set, Shaped and Patterned Wedding bands may take upto 6-8 weeks. 

Bespoke or Personalised Items 

Are non-refundable unless faulty.

Returns

If you find you are not happy with a purchase, please let us know within 7 working days and return your order to us within 14 working days. 

Repairs 

Repairs that remain uncollected after 6 months will be sold on to redeem the cost of the repair.